7/01/2009

Milestone USA in 2009

It past about one month since I moved to USA. There are so many terrible siutations to settle
down and I can not descript that experiences with simple phrase in this blog.
I found some serious demage on tire of my new vehicle, Volkswage Tiguan that is my first
vehicle in USA. A part of tire groove, about 4-5 inches long, was removed and looks like very
dangerous. I have confused for 3-4 days how to explain this to Volkswagen effectively.
Of course, I didn't inspect tire status as normal customers when I receive that car. So
I cannot give any proof that says it's was not my fault to them.
There is no way to choice, I have met Rueben, fleer manager of VW, and ? Yes, I concerned.
He? Yes, he protected himself. We insisted each other to counter side for some of tens minutes
parallely. As a result, I won. They gave me free replacement of new tire and temporary rental
car for fixing duration. This is also another experience, I have to handle by myself at my life.